Jl. Letjen S. Parman Kav. 87 Palmerah West Jakarta

a. Free Cancelation up to 3 (three) days before arrival.
b. Credit Card Guarantee is required to secure the reservation.
c. Full Payment is required upon arrival.
d. Non Cancellation for others reason

a. Refund allowed with valid proof reasons.
b. Refund will be process 14-30 days of working days according to each bank regulations by
completing supporting documents such as:
1. Request letter
2. Bank account detail
3. Beneficiary name

1st PCR test result positive :
balance payment will be refunded based on the actual room night. Refund will be processed
minimum 14 working days.
2nd PCR test result positive :
fully charged based on repatriation package.

c. Non refundable for others reason